Domestic Shipping Methods

Shipping within the United States

GAGLI can ship orders to all locations within the United States.

• Free US shipping on orders $49 and over.
• Orders below$29-49 are $3.5 flat rate shipping.
• Orders below $29 are $4.5 flat rate shipping.
• Orders are currently shipping in 3-5 business days. All items are shipped via USPS First Class Mail.  Once the order is processed, you will receive a shipment confirmation email with the shipping tracking number. GAGLI is not responsible for lost or stolen packages.

International Shipping

• Orders for Non-United States shipping address are currently shipping in 7-15 business days, All items are shipped via DHL or UPS.  Once the order is processed, you will receive a shipment confirmation email with the shipping tracking number. GAGLI is not responsible for lost or stolen packages.
• Free International shipping on orders $59 and over. 
• Orders below $39- 59 are $15 flat rate shipping
• orders below $39 are $17 flat rate shipping.

Processing time

We will process your order and arrange shipment in 1-2 business days, please allow an additional 24 hours for us to add your tracking information. When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.

Returns + Exchanges

• Returns can be requested within 30 days of the date of order date.
• Returns of products marked “final sale” will not be accepted
• We do not offer free domestic returns and exchanges in the US. 
• We accept domestic returns and exchanges postmarked within 30 days of receipt.
• Returns must be received in new condition; unused, unworn and unwashed. Refunds are issued to your original payment method. Refunds cannot be returned to alternate cards or different forms of payment.
• To initiate a return or exchange, email chloeqiu@gagli.com and include your order number and reason for return. We encourage you to reuse the original mailer that your item was sent in.  When your return is received and processed, we’ll email you a refund notification. Please allow up to 5 business days for processing.
• All sale items are final sale. GAGLI is not responsible for lost or stolen packages.